top of page
Hero1(edited)_edited_edited.png

O/P Station

The Order/Pick-up Station allows businesses to provide safe order and pick-up for their customers during the Covid-19 pandemic.

Problem

Many small businesses, restaurants, and stores have resorted to doing pick-up orders to survive during this time. However safely conducting business as usual may be difficult due to government restrictions and rules.

The current situation

We sent out some surveys to get a better understanding of what people were experiencing while picking up take-out during this time.

Do you pick up take-out during this time?

Do you feel safe picking up take-out?

Did the restaurant set up a safe pick up area/window?

Do you pick up food.png
Do you feel safe.png
Safe pick-up window.png

Many people still order out

1 out of 4 don't feel safe

1 out of 3 do not have a safe pick up area

Feedback from interviews

Places have adapted to this situation by setting up an ensemble of barriers, screens and block-offs.

Sanitizing often or having sanitation zones create “safe” zone.

Stores will put marks on the ground or have a set-up to help customer follow social distance.

People felt safer picking up from window/area outside.

2.png
5.png
1.png
6_edited.jpg
gettyimages-200025450-001-b09578b22b6e22

Our Intent

We wanted to give the community and hospitality industry a quick and easy solution for continuing their business safely during these times.

Ideating issues caused by Covid-19

In the beginning, we researched problems that were caused by the quarantine and came up with different ideas to address those issues.

finaliterations_04.png
finaliterations.png
finaliterations_06.png
finaliterations-02.png
finaliterations_05.png
finaliterations_03.png
image3-11.jpeg
image7-15.png
image4-29.png
image1-13.png
image6-9.jpeg
image9-17.jpeg
image30-25.png
image10-31.png
image19-33.jpeg
image2-7.jpeg
image26-27.png
image20-35.png
image18-37.png
image8-39.png
image5-41.png
image25-43.png
image31-45.png
image23-47.png
image28-49.png
image29-51.png
image27-53.png
image22-55.jpeg
image24-57.jpeg
image21-59.jpeg
image12-61.png
image13-63.jpeg
image16-65.jpeg
image15-67.jpeg
image5-15.jpeg
combined.jpg
image2-17.png

We then chose the top three directions we wanted to focus on and explored concepts for those problems.

Refining the idea

After deciding on the pick-up station we honed in on certain details of the concept by exploring set-up, mechanisms, distribution of information and barrier.

image36-67.png
image31-73.png
image35-77.png
image26-75.png
image32-71.png
image34-65.png

Final Direction

We decided to come up with 6 different configurations, provide a how-to guide and chose one concept to build the final prototype

Takeout

window

Building instructions & set-ups

Mocking up the stations

Each of us built a station to test the scale, joinery and set-up of each concept.

image12-21.jpeg
image18-45.jpeg
image66-59.png
image25-77.jpeg
image68-95.png
image18-47.jpeg

We explored the POS system being slid out a of side window.

We used different tables to understand the set-up.

We also tested the scale of stand-alone concepts.

Making the prototype

O/P Stations

1.

1.png

2.

2.png

3.

3.png

4.

4.png

5.

5.png
6.png

6.

IMG_20200611_104556.jpg
IMG_20200611_101932.jpg
IMG_20200611_104406.jpg

This project was a collaboration with Bethany Valderrama, Celine Wong, Micheal Tran, Gabriel Orzech and Lizzeth Sandoval.

Special Thanks to our Mentors Ari Turgel and Carlos Terminel!

2.png

Please view process book here.

Thank you!

More Projects

bottom of page